Pre-Order Information
Thank you for your interest in pre-ordering products from Jojo’s Bazaar.
Pre-orders allow customers to reserve upcoming hobby box trading card products before they become available. Please read the information below before placing a pre-order.
What Is a Pre-Order?
A pre-order allows you to reserve a product before its official release date or before it arrives in our available inventory.
Pre-ordering helps secure your purchase, especially for products with limited availability or high demand.
Product Release Dates
Estimated release dates shown on our website are provided by manufacturers or distributors.
These dates are subject to change without notice. While we strive to keep product information up to date, release schedules may be delayed or adjusted by the manufacturer.
Payment
Payment for pre-order products is collected at the time your order is placed unless otherwise stated on the product page.
Submitting a pre-order reserves your item based on product availability.
Shipping Schedule
Pre-order items will be shipped as soon as they become available and your order has been processed.
Our standard processing time is 1–2 business days after the product is available for shipment.
Available shipping options include:
- Standard Shipping – Free (estimated delivery within 6–9 business days)
- Economy Shipping – $15 (estimated delivery within 3–5 business days)
Delivery estimates begin after your order has been processed.
Orders Containing Pre-Order and In-Stock Items
If your order includes both pre-order products and items that are currently in stock, your order may be shipped together once all items are available.
If separate shipments are offered for certain products, this will be indicated on the applicable product page.
Release Date Changes
Occasionally, manufacturers may postpone or change product release dates.
If this happens:
- We will ship your order as soon as the product becomes available.
- We appreciate your patience while waiting for updated inventory.
- We will make reasonable efforts to keep product information current on our website.
Order Changes and Cancellations
If you wish to modify or cancel a pre-order, please contact us as soon as possible.
Cancellation requests can generally be accommodated before your order enters processing. Once processing has begun, changes or cancellations may no longer be possible.
Limited Availability
Many trading card products are produced in limited quantities.
Submitting a pre-order helps reserve your product, but in rare cases manufacturer allocations or supply limitations may affect fulfillment. If we are unable to fulfill your order, we will notify you promptly and issue a full refund for any unavailable item.
Refunds
If a pre-order is canceled in accordance with our policies or cannot be fulfilled, eligible refunds are typically processed within 3–5 business days after approval.
Depending on your financial institution, additional processing time may be required before the funds appear in your account.
Contact Us
If you have any questions regarding a pre-order, upcoming releases, or your existing order, please contact us.
Jojo’s Bazaar
2007 Venice Blvd.
Los Angeles, CA 90006
United States
Email: contactsupport@JojosBazaa.shop
Our customer support team aims to respond within 1–2 business days.