Shipping policy

 

Thank you for shopping with Jojo’s Bazaar. We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our Shipping Policy below for information about processing times, delivery estimates, shipping options, and other important details.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Shipping Options

We currently offer the following shipping methods within the United States:

Standard Shipping

  • Cost: Free
  • Estimated Delivery: 6–9 business days

Economy Shipping

  • Cost: $15.00
  • Estimated Delivery: 3–5 business days

Delivery estimates begin after your order has been processed.

Delivery Time

Estimated delivery times are provided for your convenience and are not guaranteed.

Delivery may be affected by circumstances beyond our control, including:

  • Weather conditions
  • Carrier delays
  • High shipping volumes
  • Customs or regulatory inspections (where applicable)
  • Natural disasters or other unforeseen events

If your shipment is delayed, we appreciate your patience and understanding.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number and tracking instructions, when tracking is available.

Please allow up to 24–48 hours for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, shipping delays or additional carrier fees may occur.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the information before your order is shipped, but we cannot guarantee changes once processing has begun.

Lost, Stolen, or Delayed Packages

If your package appears to be delayed or lost, please contact us and we will assist you in working with the shipping carrier to resolve the issue.

Jojo’s Bazaar is not responsible for packages that are marked as delivered by the carrier but are subsequently lost or stolen from the delivery location. We recommend checking with household members, neighbors, or your local carrier before contacting us.

Damaged Shipments

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the damage
  • Clear photographs of the product and the packaging

We will review your request and work to provide an appropriate resolution.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on product availability or warehouse logistics.

You will receive tracking information for each shipment when applicable.

International Shipping

At this time, Jojo’s Bazaar primarily serves customers within the United States.

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Jojo’s Bazaar

2007 Venice Blvd.
Los Angeles, CA 90006
United States

Email: contactsupport@JojosBazaa.shop